12+

Years — average tenure of our top ten clients

300+

Organisations served since 2005 across South Africa, Africa, and beyond

94%

Annual client retention across the past five years

Sectors we serve

Twenty years of cross-industry experience — the methodology is the same; the taxonomy and competitor sets are tailored.

15+
Financial services
12+
Mining and resources
8+
Higher education
20+
Public sector
6+
Telecommunications
14+
FMCG and retail
9+
Energy and utilities
5+
Healthcare and pharma
11+
Professional services
7+
Manufacturing
6+
Insurance
8+
NGO and development

Engagement vignettes

Anonymised — the names belong to our clients, not to our marketing. The shape of each engagement is real.

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Financial Services

Two decades of monthly reputation tracking for a JSE Top-40 banking group, including coverage during three CEO transitions and one regulatory inquiry.

Mining and Resources

Real-time crisis monitoring during a tailings-dam incident — content distributed to global media within 90 minutes; sentiment recovery tracked daily for the following six months.

Higher Education

Multi-pillar reputation framework for a research university (sport, research, excellence, teaching, brand, community) — quarterly executive briefings to the Vice-Chancellor.

Public Sector

Daily clipping and weekly analysis for a national department, including parliamentary mentions and provincial-press tracking across all eleven official languages.

Pan-African Telco

Coverage across 14 African markets, four languages, with a unified dashboard rolled up to group communications and split out per opco.

FMCG

Brand monitoring across owned and parent-company portfolios — competitive benchmarking against five regional and global rivals.

Renewable Energy

Seven-month competitive positioning study against ten industry peers — share of voice + thematic differentiation analysis with quarterly board readouts.

Insurance

Regulator-watch program tracking financial-services-conduct coverage across SA broadcast, print, and online — early-warning briefings to legal and compliance.

Professional Services

Monthly competitive intelligence against three Big Four peers — line-of-service breakdown, expert-visibility tracking, weekly burst analysis.

What clients say

Direct quotes — the names sit behind anonymised attribution at our clients’ request, but the reference relationship is available for prospects under NDA.

MarketIQ does not deliver clips — they deliver answers. After fifteen years of incumbent monitoring, the contrast was immediate. Every report ends with a recommendation we can act on.

Group Head of Communications, Pan-African Financial Services

The methodology rigour is the differentiator. Our board questions the numbers; the MarketIQ team has the documentation to defend every score, every classification, every methodology choice.

Director of Strategic Communications, JSE-listed Industrial Group

Twelve years on the same service — that is not a contract renewal pattern, that is a partnership. The team understands our industry as well as our internal communications team does.

CCO, National Public-Sector Entity

Reference policy

Direct references for evaluating prospects.

We protect client confidentiality on the public site. Behind an NDA, prospects in serious evaluation can speak directly with three live reference clients spanning the sectors most relevant to their use case. Reference calls are typically 30 minutes and are scheduled during the late-stage evaluation.

Request reference introductions

See what twenty years of methodology buys you.

Schedule a 30-minute conversation. We will share the deliverable formats, the team you would work with, and the next steps to a sample report on your industry.